Journey became part and parcel of a human being’s life. Without moving around, people cannot communicate and share the moments with others. In this busy world, especially when more and more population is seen in the developing nations, it is highly essential to have a comfortable and safe journey. When a passenger wants to go on a journey, he wants to first reserve some seat in a bus and for the intended date. This becomes easy with E-Wheelz software. It helps in obtaining reservations of seats in a bus well before and take the tickets also online by staying at home.
E-Wheelz software is a globally deployable, integrated, workflow based end-to-end system starting from searching bus routes to book them online. This is a complete application for travellers as well as venders. Vendors provide the information like available routes, timings, price, etc. Customers can book a ticket which is a five step process that includes Search Bus, Select Bus, Select Seats, Provide Customer Information and Make Payment. This application also provides facility to cancel a booked ticket online. There is also scope to measure the user satisfaction regarding the entire booking process. He can express his views or grievances through testimonial option in the application so that it reflects the goodwill of the travel company and helps other users to have trust in the company.
Here the existing system is a manual one. When a customer wants a book a ticket for his journey then he needs to go to any booking branch office physically and book the ticket. In this case the branch people needs to check the available seats by making a call to main office and then only these people can book ticket which leads to improper synchronisation between the branches. We can maintain all the booking details in a record at very branch but finally checking the availability and allotting the seats may cause some human errors. It is very difficult to maintain the booking details of each bus and their status manually.
- Difficulty in co-coordinating different branches and allotting the seats
- Customer has to come and book the ticket physically which gives competitors to grab the market
- Difficulty of maintaining each bus booking details in record.
The E-Wheelz is to replace the existing manual system with a online software solution using which provides lot of flexibilities for the customers from online. Customer can book ticket according to his requirement by viewing different different buses information and their seat arrangements on the console very easily. It fills the gap between different branches and provides effective synchronisation between them. It allows the customers to post their feedback which will be displayed as testimonial.
Unique ID : SBW15019
Domain : Web Application